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Practice · Free workshop worksheet

Design Thinking Workshop

Frame a human-centred problem and test a small response.

Get the worksheet

For design students, early-career designers and practitioners building a more deliberate process. Use individually or in a facilitated workshop. The example is illustrative; adapt the method to your context. No sign-up needed.

Work through the activity

Five steps, in order. .

  1. Step 1: Observe before interpreting

    Choose a real context. Record three things someone does or says, then separate each observation from your interpretation. Ask permission before recording people.

  2. Step 2: Frame the need

    Write: [person] needs a way to [job] because [observed constraint]. Add what you still do not know. Avoid embedding a preferred solution.

  3. Step 3: Generate alternatives

    Write three meaningfully different responses. Change the interaction, service arrangement or environment—not only the visual style.

  4. Step 4: Make a small prototype

    Pick the riskiest assumption. Build a paper, role-play or click-through prototype that can expose it in one task.

  5. Step 5: Test and reflect

    Describe the task without explaining the solution. Record what the participant did, where they hesitated and what you will change. A small test is learning, not proof of market demand.

Worked example

Illustrative workshop example: a student observes confusion at a library returns desk. They test a paper sign and a revised service handoff before proposing an app.

Your first 15 minutes

Observe one everyday task and separate three observations from interpretations.

Come back in seven days

Bring what you made and what happened. Review your evidence, record one change, and choose your next exercise.

Review your practice

A short guided review of what you tried.

Keep going

Continue with the next worksheet, or bring this method to your team.

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