Raghvendra
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SaaS Products

Sagacito

An AI-driven revenue suite for perishable media inventory

Role
Lead UX Designer
Timeline
Oct 2016 — Nov 2018
Engagement
Full-time employment
Sagacito — An AI-driven revenue suite for perishable media inventory

Situation

A media sales rep pricing perishable inventory — airtime and page space — used manual discounts and disconnected pre-sales tools, leaking margin in seasonal spikes. Houses needed higher yield without blocking deals. Existing workflows could not both recommend a price and stop harmful discounting when data quality was weak.

My mandate

I owned
Experience design for Ymax pricing, proposal/product-mix flows, Pgov approval guardrails, and RevX signals into the revenue pipeline.
Others owned
Product owned roadmap. Data/ML owned model inputs. Sales leadership owned commercial policy for overrides.
Final decisions
Product and sales leadership on discount policy; design owned how recommendation vs decision appeared in the UI.
Team
Lead designer with product, engineering, and data partners across Ymax, Pgov, and RevX.
Authority
Lead design ownership of the suite’s UX — not sole ownership of pricing algorithms.
Delivery constraints
Print, TV, and digital inventory units differed; weak audience data could not silently invent confident prices.

Critical decision

Situation

Decide whether AI pricing auto-commits a rate or recommends a price with explicit override and approval paths when confidence is low.

Options considered

  • Fully autonomous price write-back

    Sales would reject a black box, and weak data could lock harmful rates into live inventory.

  • Manual pricing with AI as a hidden report

    Would leave discount leakage untouched — the original revenue problem.

  • Recommend with confidence, human override, Pgov guardrails on non-compliant discounts

Observation

Sales behaviour showed margin loss from discretionary discounts during spikes. Model confidence varied with audience and seasonality data quality — the interface had to show recommendation vs decision clearly.

Insight

Human override preserves trust but reintroduces discount risk — so Pgov auto-approves compliant deals and escalates heavy discounts instead of hiding the AI.

Response

Ymax recommends the highest acceptable price from inventory, seasonality, and audience signals; reps can override; Pgov escalates non-compliant or heavily discounted proposals.

Result

Pre-sales-to-revenue pipeline adopted by major Indian media houses (company-context clients). Pricing stayed explainable under weak data instead of silently decisive.

How the system changed

  1. 01

    Designed Ymax to surface recommended price against inventory constraints, seasonality, and audience data — with confidence visible enough that weak data did not look certain.

  2. 02

    Automated proposal and product-mix bundling so reps could meet campaign needs without defaulting to blanket discounts.

  3. 03

    Built Pgov approval-guardrail workflow: auto-approve compliant deals, escalate harmful discounting.

  4. 04

    Unified TV seconds and print centimetres into a blended portfolio model, and wired RevX prospecting signals into Ymax.

Outcome

business

Business: client adoption

Implemented by major Indian media conglomerates including Hindustan Times, Ananda Bazar Patrika, and PVR Cinemas.

organisational

Organisational: one pipeline

Ymax, Pgov, and RevX function as one connected pre-sales-to-revenue system rather than three tools.

operational

Operational: recommend ≠ decide

Sales see AI pricing as a recommendation with override and approval paths when data quality is weak.

Scale figures describe the operating context. Personal contributions are stated separately.

Frames

  • Sagacito — frame 1
    Pricing recommendation: inventory and seasonality shape a suggested rate — the system advises; the rep still owns the commercial call.
  • Sagacito — frame 2
    Proposal and mix: premium slots bundled with lower-demand inventory so campaign needs do not force blanket discounting.
  • Sagacito — frame 3
    Pgov guardrails: compliant deals pass; heavy discounts escalate — the constraint that keeps AI from harming yield.

What I would change now

I would show one priced deal end-to-end with weak-data and strong-data variants side by side, so hiring managers see exactly how confidence and overrides behave.

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