Case Study Archive 2018 / 2026

Selected
Work.

Case studies across enterprise transformation, AI strategy, and product operating systems. Each engagement captures constraints, decisions, and measurable change.

Detailed Case Studies

20+

Years in Practice

B2B+B2C

Cross-Vertical Coverage

Visual Case Studies

Work · 9 case studies · Grid or list · Click to read

Work · 9 of 9 shown

Hover a row for a peek. Click to read.

*Design Ops
PorscheDesignOps Transformation · System Alignment

Porsche01
*Telecom CX
VerizonExperience Lab · Service Strategy

Verizon02
*Fintech AI
RapipayAI Blueprint · Product Intelligence

Rapipay03
*Urban Mobility
ShuttlCommute Platform · Transit Experience

Shuttl04
*Maritime Ops
Crowley MaritimeMaritime OS · Legacy Modernization

Crowley05
*Design System
HempelComponent Library · UI Consistency

Hempel06
*Design Leadership
NagarroDesign Practice · Capability Building

Nagarro07
*Retail Finance
OMFOmnichannel Experience · Journey Architecture

OMF08
*Academic Systems
IIADDesign Framework · Learning Design

IIAD09

Archived / Earlier

Pre-2018 · side projects · teaching artifacts

Project	Discipline	Year
Three editorial newsletters	Writing · Community	2019–
Bolo Buddy (WIP → Product)	Child Tech · AI	2023–
Early mobility & commute products	Product · Mobility	2016–2018
Design leadership workshops	Teaching · Facilitation	2018–

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Visual Case Studies

Archived / Earlier

Selected
Work.