Challenge
Viralops needed a website redesign that reflected its dual hospitality and cinema tech offering — VServe-ProTecht for luxury hotel guest engagement and VServe-Cinemas for theater concessions — to hotel and venue operators worldwide.
Web Design
Viralops
A complete redesign against an extended feedback cycle
- Role
- Freelance / independent designer
- Timeline
- 3–6 months
- Engagement
- Freelance project
Approach
- 01
Ran discovery with founder Mrigank to understand brand positioning across the two product lines.
- 02
Designed a full website redesign incorporating the initial round of stakeholder feedback.
- 03
Presented the design for review — the feedback loop extended significantly beyond the original timeline due to delays on the client side.
- 04
Delivered the redesign reflecting the initial feedback, though the engagement paused before a further iteration round or launch.
Outcome
Complete design work delivered
The redesign incorporated real stakeholder feedback even as the review cycle extended well past the original scope.
Client-side delay, not a design stall
Work was ready and waiting on the client’s review cadence. The project paused before launch due to that delay, not design quality.
Frames
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